NCC Reflection Restaurant System

The Reflection Restaurant System is a fully featured software application with the flexibility to suit a wide range of restaurant types. From Quick Serve to Table Serve, Reflection has the power needed by today’s restaurateur. Utilizing the powerful Screen Designer programming function Reflection can customize screens to create operation specific transaction flow and screen layouts that are the most efficient and appropriate for the store operations. Screen Designer also allows for the use of graphical images and for user defined button sizes, shapes, and positions. This flexibility is the key to designing screens that can access any Reflection function or gain access to the included modules.

Quick Serve

Reflection is equipped to handle all sizes of quick service operations. It possesses all operational and management functionality that are key to running an efficient QSR operation. 
  • Auto-Meal Combination Recognition
  • Coin Changer Support
  • Kitchen Video support
  • Assign customer phone number for to-go orders
  • Drive-Thru Mode
  • Drive-thru Order Confirmation Board Support
  • Inventory control including recipes and cost analysis
Table, Bar and Casual Dining
Reflection can be easily designed to allow for the various styles of restaurant concepts. From the start of the order process, the various transitions that a guest check can be subjected to are handled quickly and efficiently. Whether in a Cashier style operation or full service using a banked wait staff concept, Reflection has all of the necessary management control and report tracking to provide an accurate view of the day’s business.
  • Table and Retained Check Tracking
  • Graphical Table Map
  • Integrated Credit Authorization Option
  • Server Banking and Cashier Operations
  • Auto Gratuity
  • Inclusive Tax Items
  • Liquor Dispenser Support
  • Assign Names to Bar Tabs
  • Priority Sorting for Kitchen Printers
  • Custom Kitchen Messages
  • Separate Check Functionality by Item, Seat, or Dollar Amount
  • Split an item up to 9 ways
  • Combine Check Function
  • Server Transfer, one or all checks
  • Check Recall by bar code scanner
Reflection Delivery Operations
The Reflection Delivery Module will allow Guest Checks to be created and assigned to customers for delivery. Reflection can maintain a customer file of 9,999 entries which can be accessed and sorted by Customer ID Number, Phone Number, Address, First and Last Name or by City. WinPOS can create and store new customers on the fly during a first time purchase. When used with PC WorkStation Reflection can automatically retrieve order history allowing for fast and accurate order entry.
Guest Checks created for delivery are managed by the Driver Dispatch functions where accountability for delivery orders are assigned to drivers. 
  • 9,999 Customer File
  • Sort by ID, Phone, Address, First and Last Name or by City
  • Automatically searches by sort option
  • Create new customers on the fly
  • Delivery Notes for each customer
  • Retrieve Order History (Requires PC Workstation)
  • Fast and Accurate Order Entry
  • Select All items or Tag Item to Current Check
  • Personalized service
  • Assign Delivery Order to available Drivers
  • Displays a list of Employees Clocked In with Job Code "Driver"
  • Displays Assigned Checks
  • Dispatch Drivers
  • Displays Status of Drivers (Ready or en route)
  • Arrange Tickets for desired delivery route
  • Checks totals posted to driver for accountability                                                                         
Inventory
An integrated Inventory system accurately tracks product and ingredient usage by way of Recipe Definitions and Product Mix information. Item count down feature can signal the wait staff that a particular product is no longer available, while Inventory Reports provide usage details and food cost information.

Timekeeping

Using the available time clock feature, Reflection will help managers capture the valuable information necessary to control labor costs. Employee clock in/out procedures can either be performed by numeric entry, magnetic card or digital I-Button. Security levels assigned by Job Codes provide the controls necessary to access POS functions. Detailed time clock reports will provide employee punch time data with accumulated pay period totals, as well as additional reports to provide critical labor to sales information.

Labor Scheduling
The Reflection Labor Module adds increased functionality to the integrated labor scheduling portion of the point of sale system.
  • Maintain schedules for the Current Week and for the Next Week.
  • Roll the Current Week Schedule to create the Next Week Schedule
  • Create Grace Periods by Job Code for Early Clock In/Out and Late Clock In/Out
  • Create Labor Schedules for youth that adhere to hour restrictions imposed by the Fair Labor Standards Act (FLSA).
Programming
With Reflection, no back office PC is required to make changes or add to the system tables. All menu item, employee, screen design, etc. are performed directly on the POS terminal in an easy to use programming mode using an on screen touch keyboard. Changes are accomplished easily and are immediately available to all stations in the POS system.